Just 3.0 Survey Requirements

Under Just 3.0, organizations must ask and report on six required questions for each of the following indicators: Belonging, Engagement, and Well-Being. While organizations are welcome to include additional questions in their survey, these cannot replace the required ones. If an organization wishes to modify the wording of a required question, they must seek approval from the Just team. The Just team will review the proposed changes to ensure they align with the original question's intent. Maintaining consistency in the questions is crucial to support our ability to evaluate, track, and share meaningful data on how Just organizations are performing in these areas.

Clarifications & Calculations 

1. Survey Participation

The entire workforce should be given an opportunity to respond to the Well-Being Survey. In order to be valid for submission, results must reflect a minimum response rate of 80%. Employees must be paid their usual full wage for the time it takes them to participate.

2. Survey Recency

Survey results must be from within 12 months of the documentation submission date. For the purposes of Just, ILFI encourages organizations to conduct any employee surveys as close to the documentation submission date as possible.

3. Survey Metric Scoring

Participants should choose from the following responses to the statements in the Survey:

• Strongly Disagree = 1
• Disagree = 2
• Neutral = 3
• Agree = 4
• Strongly Agree = 5

All questions should include an “N/A” or similar response option.

To generate the score used for each Indicator survey metric:

• Step 1: Add up the numeric values corresponding to the responses for each question to get a total value for each question.
• Step 2: For each question, divide that value by the number of answers received (omitting any “N/A” responses or skips) for that question to get an average question score.
• Step 3: Once you have average question scores for each of the six tracked questions, add them together and divide by six to get the average Indicator survey metric score.

Survey Questions 

1. Belonging Survey

The survey metric score for the Belonging Indicator is based on responses to the six statements below.25-26 Organizations can conduct a survey that contains additional questions or statements, but the six statements below must be included, and the relevant scores must be tabulated separately to show the organization’s performance.

To what extent do you agree or disagree with the following statements?

• I feel I am able to be my authentic self in the workplace.
• I feel appreciated and respected by my coworkers.
• I feel included.
• I can voice a contrary opinion without fear of negative consequences.
• Perspectives like mine are included in decision-making.
• My organization is committed to a comprehensive strategy of ensuring that all employees feel included and a sense of belonging.

Additionally, the survey should include an open-ended question that invites employee feedback:

• What would make you feel more like you belong at work?

A survey template is available in Resources. See Calculations for more information regarding the response scale and score calculation.

2. Engagement Survey

The survey metric score for the Engagement Indicator is based on responses to the six statements below.38 Organizations can conduct a survey that contains additional questions or statements, but the six statements below must be included, and the relevant scores must be tabulated separately to show the organization’s performance.

To what extent do you agree or disagree with the following statements?

• I am inspired to meet my goals at work.
• I have what I need to do my job well.
• I feel my organization makes use of my strengths and potential.
• I am getting the feedback and recognition I need.
• I feel I have the opportunity to grow at my organization.
• All things considered, I feel engaged at my organization.

Additionally, the survey should include an open-ended question that invites employee feedback:

• What would make you feel more engaged at work?

A survey template is available in Resources. See Calculations for more information regarding the response scale and score calculation.

3. Well-Being Survey

The survey metric score for the Well-Being Indicator is based on responses to the six statements below.66 Organizations can conduct a survey that contains additional questions or statements, but the six statements below must be included, and the relevant scores must be tabulated separately to show the organization’s performance.

To what extent do you agree or disagree with the following statements?

• I have access to relevant, high-quality resources that address stress, depression, anxiety, and other mental health issues.
• I feel that I can take time away from work when I need to.
• I feel that my organization is a positive place to work.
• I have a reasonable workload.
• My workload and work schedule leave me enough time to pursue hobbies, recreational activities, and/or career development.
• I feel that my organization supports my overall well-being.

Additionally, the survey should include an open-ended question that invites feedback to inform the comprehensive well-being program:

• What workplace initiatives, programs, or policies would help improve your well-being?

A survey template is available in Resources. See Calculations for more information regarding the response scale and score calculation.