Account & Login
IN THIS ARTICLE
Do I have an Education account?
If you've never made a purchase from ILFI's online course catalog, you do not have an Education account. Your Education account is created when you make your first purchase from ILFI's online course catalog. You'll be prompted to "Sign Up" during the checkout process.
Important! Living Future Membership is not an Education account. Living Future Membership and Living Future Education are hosted on separate platforms with separate login credentials.
How do I reset the password for my Education account?
- Go to the Living Future Education Dashboard.
- Click the "Log In" button in the top right of your screen.
- Click "Forgot Password" (see screen clip below — look for the small print in the bottom right of the Log In box).
- Enter the username or email address for your Education Account.
- Click "Reset Password."
- Check the inbox and spam folder of the email address associated with your Education Account. The sender will be from noreply.education@living-future.org with the subject line: Living Future Education Password Reset. It may take a minute to arrive. Please note that the password link will expire after 24 hours.
Reach Out: If you do not receive the password reset email, contact us at education@living-future.org and we'll get you back in!
How do I update information in my Education Profile?
Just send us an email at education@living-future.org! Our education platform does not allow users to change their username, email address, and other information themselves, so we're always happy to make those updates on your behalf.
Can I share my Education Account with a colleague?
Our education platform cannot accommodate multiple learners within a single account. Each individual enrolled in and completing coursework will need to have an Education Account registered in their own name. Otherwise, the platform is not able to record credits, maintain transcripts, and issue certificates or credentials properly.
Tip: If you're overseeing multiple colleagues' LFA achievements, you are welcome to email us at education@living-future.org to request that we add your email as a cc'd address on your group's Education Accounts. Doing so will allow you to be copied on course enrollment and completion emails for the other members of your group.
Though you're not able to share an Education Account, check out our Team Learning article for suggestions on how to facilitate a team learning experience.